Frequently Asked Questions

Guidance for first-time attendees and veterans alike

Your Experience

We recommend that you log in to the conference platform at least one week before the conference. The full schedule and conference platform will be available in mid-June. Registrants will receive an email the week of June 16th or shortly after you register. If you didn’t receive yours, please check your spam or clutter folder and then contact us.

PMDMC21 will offer new and innovative ways to virtually network with colleagues. Each attendee will have the opportunity to create a profile within the conference platform that includes their name, organization, job title, and any additional information that they would like to share, like pronouns and social handles. In order to respect people’s privacy, the event platform requires you to first “connect” with someone, similar to asking them to be your “friend” on Facebook. Once connected, you can communicate via direct messages, swap files and documents, and even schedule meetings.

When you activate your registration, check the box that reads “I require special accommodations to access the conference content.” We’ll get in touch with you a few weeks before the conference for information about the services you need to have the best conference experience.

Yes. Within the Socio event platform, you can connect with fellow attendees by posting on the social wall or sending direct messages. Look for more networking opportunities throughout the conference, including in-app profiles, post-session breakout rooms, and the Daily Debrief groups.

Daily Debriefs are small groups of attendees from your area of work that meet daily during the conference from 4:00pm-4:30pm ET / 1:00pm-1:30pm PT to discuss new ideas, solutions, and challenges raised by the conference content. Opt in to a Daily Debrief when activating your registration. Greater Public will reach out to you in the weeks prior to the conference with information about your Daily Debrief group.

If you already activated your registration and did not opt in to a Daily Debrief, but would like to now, please email Leah Manners at

Registration & Billing

Yes. Please visit our Scholarships page for more information.

You and the staff that we currently send emails to will receive an activation link for their individual logins to our conference platform. Anyone from your staff who would like to sign up for our emails can do so by:

  1. Visiting if they would just like to receive our emails, OR
  2. If you’re a Greater Public member, they may go to if they would like to receive our emails and have full access to our member resources on

Because the PMDMC is a virtual event and content can be accessed after the event, there are no refunds. For individuals, we will allow you to transfer your PMDMC registration to another attendee at your station. If you have questions please contact us.

Terms vary for exhibitors and sponsors. See your sponsor agreement or get in touch with Andrew Leitch at with questions.

Certainly! In the payments section of the registration, select “Send me an invoice / Pay by check.” Invoices are sent weekly via email. All invoices must be paid by no later than Monday, July 13.

Organizational passes and individual registration invoices can be paid via credit card at Sponsorship invoices must be paid by check or ACH.

When you are logged into the conference platform, navigate to the Schedule page and click the plus icon to add something to your schedule or click the checkmark icon to remove something from your schedule. You can attend as many conference keynotes, sessions, and events as you wish. All keynotes and sessions will be recorded and accessible on demand within the conference platform.


We’re grateful to the large number of speakers and presenters who make the PMDMC an inspiring event each year. If your organization is not already registered for PMDMC21 and you are speaking in a session, then you will receive complimentary registration to the entire conference. If anyone else at your organization would like to attend, they will need to purchase an individual registration or your station will need to purchase a station registration.

As a general rule all speakers need to register for the conference. If you are an exception, your session producer will let you know.

PMDMC will use the conference platform, Socio. As a speaker, your experience will feel similar to presenting in a Zoom Webinar. Sessions will either be pre-recorded or live. If your session is live during the conference, your session producer will schedule a rehearsal to ensure you are comfortable with the platform and know what to expect. During the conference, please plan to join the session 30 minutes early to allow time for testing your audio and video.

To create the best virtual presentation experience, a hard-wired internet connection is preferred. If you are using wifi, please do so in a place where you have a strong signal. In addition, please consider purchasing the following for your home setup:

  • External webcam
  • External microphone and speakers
  • Ring light or lighting kit

Conference Content

Our session proposal submission period closed on March 18. Subscribe to the PMDMC email list (in the footer of this page) to be notified about future calls for session proposals.

The content committee will finalize the session offerings by June 1, but intend to inform submitters of their proposal status before then.

The full conference schedule, including titles, descriptions, time slots, and most speakers, will be announced around June 1.

Yes. Most sessions and keynotes will be recorded and available on demand shortly after they conclude. 

Still Have Questions?